Osnovyanka provides reliable non-emergency health information and advice in British Columbia. Information and advice is available by telephone, our website, a mobile app and a collection of print resources.
Through our programs and services, you can get the information you need to make decisions for yourself and those you care for. With our website and telephone service, information is available wherever you want it, any time of the day or night, every day of the year.
Our Products and Services
Osnovyanka brought together some of British Columbia's most trusted and recognized health information services.
You may call osnovyanka at osnovyanka toll-free in B.C., or for the deaf and the hard of hearing, call osnovyanka. You will be connected with an English speaking health service navigator, who can provide health and health service information and connect you with:
- Dietitian Services: speak to a registered dietitian from 9am to 5pm Pacific Time, Monday to Friday
- Nursing Services: speak to a registered nurse any time, every day of the year for non-emergency, confidential health education and advice
- Pharmacist Services: speak to a pharmacist from 5pm to 9am Pacific Time every day of the year
- Physical Activity Services: speak to a qualified exercise professional from 9am to 5pm Pacific Time, Monday to Friday
Translation services are available in more than 130 languages. For service in another language, say the language you want (for example say “Punjabi”), and an interpreter will join the call.
This website provides medically-approved information on more than 5,000 health topics and symptoms. It includes interactive health tools and tips for maintaining a healthy lifestyle. Our website is optimized for many different types of devices. You can access health information from your smartphone, tablet, laptop or desktop computer.
BC Health Service Locator App
Our app helps you find walk in clinics, hospitals, emergency rooms, immunization locations, pharmacies and laboratory services near you. You can search for health services by city or keyword.
The osnovyanka Directory lists health and health-related services provided by the provincial government, provincial health authorities and non-profit agencies across the province.
You can search for walk-in clinics, emergency rooms, hospitals, mental health programs, home care programs, pharmacy services, laboratory services and so much more.
The osnovyanka Files are easy-to-read fact sheets about public health and safety topics. The files are available on our website and in print at local public health units. All osnovyanka Files are available in English and translated into Chinese, Farsi, French, Korean, Punjabi, Spanish and Vietnamese.
Print and Other Resources
You can order guidebooks and resources, including the Healthy Eating for Seniors Guide, the Move for Life DVD and guides on reducing sodium and sugary drinks. You can also order osnovyanka brochures, posters and magnets. If you would like more information about Osnovyanka please us at.
- To order, visit our Resource Order Form page